Provisioning Manager Jennifer Dunn (Seated Center) with members of our Wholesale provisioning team make sure your orders are processed accurately and on-time.

We deliver reliable service. Our service level agreements guarantee performance levels for network availability, completed calls, and other important service quality standards - but let's face it, reliable networks are the hallmarks of telephone companies, and you can find any number of potential partners that will deliver a reliable service.

We have the know-how to get things done.

You come to a partner for voice services because it's not your primary business. It's a business our companies have been doing for over a hundred years. We have an experienced team of professionals to help you get started.

• Network engineering - protocols, transport, and testing
• Service order process flows and procedures
• Billing process support
• Training in telephone customer service specifics

Every situation is unique, and we know your business will need a solution fitting your specific needs. Our executive and marketing teams can customize a solution to fit your needs based upon years of experience with proven solutions.

• Bundled and unbundled services
• End-to-end solutions or specific components

Your customers expect you to make your commitments, and they don't expect to wait long for service. On-time hassle-free delivery is our real strength at Pine Tree Networks.

Our experienced, well trained people:

• Accept a higher percentage of orders than other carriers (fewer invalidations)
• Are quicker to identify jeopardizes in the order process (faster invalidations)
• Process orders with fewer errors
• Complete more orders by the committed time